Digital Transformation

Retail Customer Experience “2020” Early in 2020, retailers were busy putting a lot of effort into reinventing the retail customer experience. Key trends involved modernizing queueing systems, remodeling stores, and knocking down the point-of-sale cash wrap that created a constant …

According to Due, the projection for eCommerce sales was to reach $632 billion by 2020, increasing online fraudsters’ incentives to innovate their tactics.1 As people continue to stay home and transact more on a digital level, we expect the projected …