Technology Innovation
Fraudsters Are Evolving Their Strategies—So Should You

The COVID-19 crisis has had a profound impact on the way we live our lives. The digital transformation, accelerated by the pandemic, has fundamentally transformed how businesses interact with consumers and vice versa. Consumers have migrated increasingly to online channels, …

Identity Access Management
Reducing Password Proliferation Increases Security and Improves Experience

You’ve probably heard the terms identification, authentication, and authorization used interchangeably over the years. While they seem like very similar concepts there are very clear distinctions. Identification: Presenting a set of credentials that are supposed to represent the user you …

fraud intelligence graphic
Broaden the Lens, Sharpen the Focus – Addressing Identity Fraud Challenges in 2021

As we turn the page on 2020, many organizations are planning for the new year and assessing current tools and strategies, especially in digital channels, to mitigate risk against an ever-increasing threat landscape. Through customer advisory board meetings and business …

home testing kit
How Identity and Authentication Will Help With Future Pandemics

Pandemics are nothing new to humans. In fact, there have been a number of very serious influenza pandemics over the past 100+ years. The most notable were 1918 (H1N1), 1958 (H2N2), 1968 (H3N2) and 2009 (H1N1)1. While there is plenty …

Bot typing on keyboard
Are Bots the Answer to Empowering Fraud Investigators?

Prior to the COVID-19 pandemic, financial services firms reported that staff spend 80% of their time aggregating data to review and only 20% of their time analyzing that data1. To solve efficiency issues, organizations have looked to Robotic Process Automation …

Enabling Better Customer Experience While Balancing Fraud Prevention

Customer experience is more important than price. American customers have indicated in a survey that their experience influences 75% of their decision to purchase1. I believe eCommerce merchants who can deliver those experiences gain market share. As merchants have created …

Behavioral Biometrics – A Fingerprint for the Future

Data breaches have been increasing exponentially every year. In the first half of 2018, there were 4.5B consumer records exposed as a result of data breaches1, and in 2019 more than 2.7B identity records exposed and sold on the “dark …