True Cost of Fraud customer journey
Make Every Touchpoint Count Across the Customer Journey to Balance Fraud and Friction

Identity fraud represents a larger share of fraud losses for ecommerce and retail markets in the United States and Canada in 2021 than in previous years. The increase is significant: fraud rose 15% from 2019 to 2021. This upward spiral …

Future Digital Cyberspace
Prepare for the Future of Fraud

How to combat identity-based fraud while maintaining focus on the customer experience Meeting the challenge of online fraud In 2020, the world changed dramatically. Many businesses were forced to shutter their brick-and-mortar locations. Those that could, moved some or all …

How to successfully navigate the fraud solution selection process

Technology adoption and utilization continues to be critical for digital businesses, particularly when it comes to tackling the ever-changing fraud landscape. As businesses outgrow their in-house developed solutions, or look to add to their current stack, outsourcing fraud detection capabilities …

As CNP fraud gets harder to pull off, where will the adaptive fraudster strike next?

If PSD2 were a building, it would be Gaudi’s Sagrada Familia, which has been in the making since 1882 and remains unfinished. With the FCA’s latest six-month extension to the Strong Customer Authentication (SCA) element of PSD2 deadline to 14th …

Cybercrime prevention
Protecting New-to-Digital Customers From Cybercrime Is Essential

Our recent Cybercrime Report illustrates the continued strong growth in digital commerce. Pandemic-driven necessity drove new-to-digital consumers online in an acute shift and at significant volumes with 24.6B digital transactions processed from July-December 2020. The move to digital shows impressive …