Dear Providers: Work Smarter, Not Harder
Written by: Matt Owen, Strategic Account Executive

There’s no doubt healthcare is in a constant state of flux. The demands put on health systems to improve quality, reduce costs and increase revenue and market growth can seem insurmountable. But are mergers and acquisitions the best way to …

Four Words Providers Never Want to Hear: Right...
Written by: Erin Benson, Senior Director, Market Planning

Imagine this frightening scenario: Two female patients with similar first and last names have breast biopsies at their local hospital. One patient is found to have breast cancer; the other does not. Because of their similar names, their medical records …

HEDIS scores graph image
A Booster Shot for HEDIS Scores
Written by: Rich Morino, Director, Health Care Solutions

With over 90% of US health plans and 42 of 50 States using it, the NCQA’s HEDIS scores dominate our discussion around measuring quality (with an obvious exception of CMS’ STAR ratings for Medicare). Health plans use HEDIS scores to: …

A Matter of Life or Death: Solving the Identity...
Written by: Jill Regan, Director Relationship Management

Visit your doctor or pharmacy and the first thing you’re asked is to provide your name and birth date. You know the drill. What you might not realize is that pharmacies are a hub for information including patient data, prescription transaction …

Three Quick Ways to Test the Real Accuracy of...
Written by: Tom Suk, Senior Director, Solution Innovation

I think we can all agree that you can’t fix a problem until you know it’s there. Spending time with my healthcare customers confirms the validity of that adage. My customers are facing mounting regulations and exposure to fines because …

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