An estimated 41% of people with chronic conditions like COPD, diabetes and congestive heart failure have avoided or delayed medical care, fearing exposure to the virus. By avoiding routine care, your members may be getting sicker and experiencing poorer overall health outcomes, which would then negatively impact your plan’s quality ratings.
When organizations are able to analyze data on these patients’ healthcare activities, but also the social determinants that impact their lives outside of the healthcare system, they can really understand the patients’ barriers to care — and take steps to assemble resources that will improve patient outcomes.
As COVID-19 and social distancing concerns continue to impact healthcare delivery across the country, telehealth technology has emerged as the number one way to deliver care. Through remote patient evaluation, diagnosis, and treatment via telecommunication systems, providers deliver vital clinical services to patients – reducing care gaps and preventing exposure to the virus.
Now is the time for healthcare organizations to incorporate SDOH into their clinical workflows. Doing so can save time, money, and resources; it can increase patient engagement; and, overall, it can improve patient care.
What Comes First – Patient Motivation or Care Management? We’ve all heard the expression “which came first—the chicken or the egg?” In healthcare, the question is “which improves health outcomes first – motivated patients who then participate in care management …