Virtual care delivery offers much more than social distancing and convenience; it allows organizations to “meet the patient where they are” and overcome barriers to care such as lack of transportation and rural isolation.
From a technology perspective, the evolution of COVID-19 has turned out to be a sort of proving ground for the concepts discussed in those January focus groups. Rather than being pushed to the back burner, efforts to achieve connected care through data optimization are ever more critical.
Comprehensive patient information is one of the top factors that impacts treatment for patients in government healthcare systems and programs. Incomplete and inaccurate profiles can lead to slow service, impede quality of care and waste resources.
Healthcare companies are making big investments into these new platforms, but have these organizations made the same investment into fueling that platform with the best data?
The problem with data quality goes beyond data entry errors. Patient data erodes at an estimated rate of 3% per month. It’s in a continual state of flux as individuals change jobs, phones, addresses and even their names (marriages and divorces). And you have to reach them, before they will come.