COVID-19 Claims Industry Recap: Bodily Injury Severity Continues to Climb During the Pandemic

As time has passed, we are amassing a better understanding of the impacts of COVID-19. Since the COVID crisis began last March, bodily injury...

Building a Virtual Claims Workflow

Virtual claims processing sounds excellent in theory, but what does it take to put it into practice so you get the most significant benefits and...

COVID-19 Claims Industry Recap: Will 2020 Claim Settlement Trends become the New Norm?

2020 was a year like no other. While we are continuing to compile the complete year-end results, we see some new trends that may continue beyond...

Toward a Touchless Claims Future

Imagine claims processing that involves no human-to-human interaction. Seem out of reach? It’s not. As the insurance industry and consumers...

COVID-19 Claims Industry Recap: Is the Insurance Industry Gaining Confidence in Virtual Damage...

As we continue to provide insights on pandemic-related claims activities, it is incredible to see how economic and workplace changes influence...

COVID-19 Claims Industry Recap: Severity for Bodily Injury Increases, Continues to Outpace Growth...

Claims activity in 2020 continues to vary significantly from all prior years as a result of COVID-19. The steepest decline in claims reported was...

Boost Home Risk Assessment: Use Auto Data

Property rating and segmentation have long been based on the geographical and environmental factors surrounding a property, the characteristics...

data sophistication in claims
Data Sophistication: The Key to Improving Your Total Loss Claim Process

Are you looking to streamline your claims processing while protecting profitability and pleasing your customers? Have you examined your level of...

accurate coverage data
The Cost of Bad Data

In any auto insurance claim, the coverage investigation is one of the first and most crucial aspects of the claim process. Why? To begin with, the...

COVID-19 Claims Industry Recap: Virtual Claims Handling in New Normalcy

As June began to show a rebound in claims activity after suffering its lowest point in April, the impacts of virtual claims handling have created...