Claims

Competition among insurance carriers continues to grow more heated each year. One main point of competitive difference is the efficiency and...

Consumers are looking for easier, more convenient ways to meet their needs—whether that be shopping for favorite items, managing bank...

As advances in automated claims processing and data analytics capabilities approach the horizon, insurance carriers find themselves facing the...

Despite a shrinking workforce of claims adjusters and limited resources, claims departments across the country are feeling the pressure to reduce...

Ask the average driver what he or she knows about connected cars or telematics, they’ll likely say they’ve seen the OnStar or Progressive...

There’s no doubt 2017 was a banner year for claims processing innovation, and all signs point to the momentum continuing throughout 2018. New...

Insurers long ago mastered the ability to draw insights from large data sets. But the amount of available data is exploding, largely thanks to the...

The road towards creating more agile, open systems for insurance processing is generating many difficult decisions around technology...

2017 will be remembered as the landmark year for digital transformation of claims processing within the property and casualty insurance...

Attempts to validate claims prior to the emergence of social media were limited, expensive, and time consuming. A claims investigator’s means of...