Execute Today with Tomorrow in Mind

The road towards creating more agile, open systems for insurance processing is generating many difficult decisions around technology...

Claim trends insights
Top Ten 2017 Claims Trends That Will Impact 2018

2017 will be remembered as the landmark year for digital transformation of claims processing within the property and casualty insurance...

Best practices for social media in insurance claims
Three Best Practices for Incorporating Social Media into your Claims Strategy

Attempts to validate claims prior to the emergence of social media were limited, expensive, and time consuming. A claims investigator’s means of...

Boosting Claims Handling Efficiency with Digital Police Report Data
Boosting Claims Handling Efficiency with Digital Police Report Data

Digital capabilities are making police report data retrieval and utilization more efficient while creating new opportunities for carriers....

2017 Trends across LexisNexis Risk Solutions Insurance Insights Blog
2017 Recap – A Look Back at the Insurance Market

As 2017 comes to a close, I find myself reflecting on the past year and all that has taken place in our industry. Did we meet our goals? Did we...

Balancing Fraud Prevention with Customer Satisfaction in the Digital Age

Another successful International Fraud Awareness Week is coming to a close. International Fraud Awareness Week is the annual observance where...

Is it Time to Change Your Police Report Process?
Is it Time to Change Your Police Report Process?

Insurance carriers have been using police reports as valuable resources to speed claims resolution for many years. You also know accessing those...

Five Reasons to Consider a Touchless Claims Approach

Picture the scenario: An autonomous-equipped vehicle belonging to a 20-something insured is involved in a non-injury accident. With a couple of...

Could the Future of Claims be Touchless?

Several previous Insurance Insights blogs have already touched on the digitization of almost every transaction around the world, impacting and...

The Utilization of Police Report Data in Claims

In previous blog posts we examined the evolution of the process of requesting and receiving police reports. In this post we’ll discuss the...