2019: Creating the Ultimate Customer Experience for Insurance Consumers

Back in 2018, we as an organization were thinking about how we wanted to “move the needle” in 2019. We were firmly entrenched in the practice...

The Data Prefill Transformation – Bringing the Customer Front and Center

Insurance customers are increasingly expecting companies, including commercial lines, to employ digital capabilities to make doing business more...

Going Above and Beyond: How Home Insurers Can Elevate the Customer Experience

Shopping for homeowners insurance is definitely not one of life’s more enjoyable moments – it can be difficult, time-consuming and...

Digital Transformation, from Personal to Commercial Lines
The Data Prefill Transformation – from Personal to Commercial

Manual application and underwriting processes can be cumbersome, labor-intensive, error prone and inconvenient for customers who increasingly...