Now is the time for health plans to start to think beyond compliance: How can you use this newly available data to support and improve critical business functions?
Managing patient information across care settings and platforms for core business functions, interoperability, and patient safety requires coordination and collaboration. Especially with new interoperability mandates going into effect on July 1, there are a lot of questions about what this means.
It’s not entirely unexpected that communication may take a backseat to more pressing issues – such as serving the victims of the virus. COVID-19 has made things more difficult for all of us to work under a “normal course of business,” so it makes sense that health plans would be even more impacted. However, the issue may not be due to a lack of desire to communicate – but more, a lack of ability to communicate effectively.
Comprehensive patient information is one of the top factors that impacts treatment for patients in government healthcare systems and programs. Incomplete and inaccurate profiles can lead to slow service, impede quality of care and waste resources.