patient access
How Transportable Credentials Contribute to a...
Written by: Jay Sultan, VP, Healthcare Strategy

It’s been a year since COVID-19 upended our world and the healthcare industry. As we return to work and life, having transportable credentials will be important.

member satisfaction
Communication is Key to Member Satisfaction
Written by: Rich Morino, Senior Director, Health Care Solutions

It’s not entirely unexpected that communication may take a backseat to more pressing issues – such as serving the victims of the virus. COVID-19 has made things more difficult for all of us to work under a “normal course of business,” so it makes sense that health plans would be even more impacted. However, the issue may not be due to a lack of desire to communicate – but more, a lack of ability to communicate effectively.

Patient Matching
Non-Traditional Data is the Key to Better Patient...
Written by: Justin Hyde, Senior Director, Market Planning

Comprehensive patient information is one of the top factors that impacts treatment for patients in government healthcare systems and programs. Incomplete and inaccurate profiles can lead to slow service, impede quality of care and waste resources.

healthcare technology
Sometimes, You’re Only As Good as Your Data
Written by: Kevin Dougherty, Senior Director of Healthcare Alliances

Healthcare companies are making big investments into these new platforms, but have these organizations made the same investment into fueling that platform with the best data?

Pharmacy Workflow
Reaching Peak Performance with Enhanced Pharmacy...
Written by: Craig Ford, Vice President of Sales, Pharmacy Market

Pharmacies pay close attention to how pharmacy workflow is structured to meet multiple demands for properly dispensing medication. It takes time, focus, and effort, and manual processes not only decrease productivity but leave room for error.

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