Social determinants of health (SDOH) are discussed in the healthcare industry as a way to understand more about patients, but data on patients’ social experience varies greatly in its content, collection methods and use by organizations. The March 2021 Healthcare Innovation virtual series, supported by LexisNexis Risk Solutions Health Care, recently hosted a virtual panel featuring experts in the field discussing SDOH efforts and data.
An estimated 41% of people with chronic conditions like COPD, diabetes and congestive heart failure have avoided or delayed medical care, fearing exposure to the virus. By avoiding routine care, your members may be getting sicker and experiencing poorer overall health outcomes, which would then negatively impact your plan’s quality ratings.
When organizations are able to analyze data on these patients’ healthcare activities, but also the social determinants that impact their lives outside of the healthcare system, they can really understand the patients’ barriers to care — and take steps to assemble resources that will improve patient outcomes.
Virtual care delivery offers much more than social distancing and convenience; it allows organizations to “meet the patient where they are” and overcome barriers to care such as lack of transportation and rural isolation.